BJM Free Press |

Zip Code Phonebook Yellow Pages

A California-based research company has been extensively doing studies on U.S. ZIP (Zone Improvement Program) Codes, they can now predict, with certain percentage of accuracy, what you ate for breakfast based on your zip code.

Zip Code is the smallest, most organized accumulation of information by which we can evaluate the demographic flavor of a given area.

From a marketing standpoint, most retail businesses use zip code along with the Pareto Principle that 80% of your customers reside within the zip codes that connect to your location. In theory, they live no more than 7 miles from where you are.

A CHANGING MARKETPLACE

The phonebook we have grown accustomed to was developed over 30 years ago. Only it has grown in terms of thickness, weight, and aesthetic design.

From a marketing perspective, except for its dominance and near monopoly, it has been rendered useless by a more mobile and more efficient market.

When the Yellow Pages was first introduced, the world “malls”, “strip malls”, “executive centers”, and “postal & mail box centers” were unknown to American consumers.

Today, it is easier for us to dial directory assistance or look online than it is to use the phonebook.

USE OLD PATTERNS

To make it easy for advertisers and consumers to swallow something new, make it look like it’s old. So, use simple patterns and designs borrowed from old phonebooks, including rates charged for your territory.

Establish your advertising rates based on the number of homes and businesses your Zip Code phonebook is going into.

You can cover as many Zip Codes as you want, just make sure you do not pile up a marketplace so large you are practically competing with the phone company. The best rule of thumb is to break the phone company’s general distribution area into 7 phonebooks.

GTE used to have what they called “The Neighborhood Phonebook”. I think the reason it died is that it broke down its neighborhood either very conceptually or too similar to the way all other phonebooks do. Advertisers want solid numbers. Zip Codes are solid. Just ask the postal service.