HOW TO GET RICH WITH CD-ROMS (2 OF 2)
This is part two of a two part series. Part one was published on Monday.
HOW TO START THIS BUSINESS
First of all, immerse yourself in the CD-ROM world. If you don’t already have a CD-ROM unit, spring for one. Here are two sources for low-priced CD-ROM units: CRAZY BOB’S (yes, that’s the actual name of the place), 50 New Salem St., Wakefield, MA 01880 (800) 776-5685 (an excellent source for CD-ROM units starting at $259, plus tons of CD-ROMs at low prices – call for their catalog); and CORPORATE SYSTEMS CENTER, 1294 Hammerwood Ave., Sunnyvale, CA 94089 (408) 734-3475 (new and refurbished CD-ROM units from $149). Read the computer magazines, especially ones dealing with multimedia topics. Many of them will have lists of the top selling CD-ROMs. Become a frequent visitor at your local computer stores – pay attention to what people buy. All these will give you clues as to what the big sellers are. Take good notes, and keep them handy!
Next, decide how you will run this business – in a store, or by mail. This business can be run equally well both ways, though the methodologies are a bit different. If you run it retail, you’ll need to be in a good, visible location, with a decent amount of advertising and publicity. If you operate as a mail order business, you’ll need to put together a catalog of what you have to offer and get it out to CD-ROM buyers.
Now, put together a starting inventory. You can do this by advertising in local and national magazines. Put a classified ad out saying something like this: “CASH FOR YOUR CD-ROMS!!! Excellent condition only, must have all manuals. Send your list for quote. (Your name and address).” Good places to put this ad include Computer Shopper Magazine, Computer Monthly, PC Magazine, multimedia-oriented magazines, BBSs, and local computer user group newsletters. When you receive lists in the mail, compare them to the information you compiled earlier. Find out what your local dealers and national mail order retailers are selling the titles for. Offer the person an average of 25% of the normal selling price. Most of them will take it, rather than have the CD-ROMs sitting around on a shelf, gathering dust. You should try to compile at least one to two hundred CD-ROMs before you advertise them for sale.
When you DO start advertising, emphasize that you will take trade-ins (remember the two for one deal described earlier) in addition to selling for cash. This is a very cheap way to build inventory. Remember to get at least double what you paid for each CD you sell.
If you want to run your business as a retail store, you should consider stocking some new CD-ROMs. Allow customers to trade their old CD-ROMs in for new ones, keeping your costs in mind. There’s no reason why you have to have a hard set concrete rule, such as “you get one new CD-ROM for every three used ones you bring in.” You can set a certain dollar credit amount for each CD-ROM they bring in, if some are more desirable than others. Also, you don’t have to take EVERY CD-ROM that people bring in. Like any other product, some CD-ROMs will be total dogs that no one will want to buy, except someone who’s never heard how awful it is. Don’t take these. If you manage to pass one off on an unsuspecting customer, good for you, but you’ll probably never see them again. You want customers to return, and return, and return. You want them to buy a CD-ROM from you, come back and trade it in, then do the same again and again. That’s where the real money is.
After all, say a customer buys a CD-ROM from you for $50 that you paid $25 for. You’ve made $25 profit. That customer comes back in a few months later to trade it in. Now, that CD-ROM might only be able to bring in $35, so you offer $17 for it. You still have $8 profit. You’ll make $17 profit on it when someone else buys it, bringing the profit amount back up to $25. The customer now buys another $50 CD-ROM, giving you another $25 profit.
And so on…
If you’re running a retail walk-in store, you won’t need a huge one. In fact, a smaller store can be better than a large one. Your products are small, so a large store will just look empty, even when fully stocked. Plus, get four or five people into a small store and it looks busy. Put four or five people in a huge store, and it looks dead. You want your store to at least LOOK busy, don’t you?
The best way to display your stock is to put the CD cases out and keep the disks behind the counter. You can either put cheap racks on the walls to put the cases on, or build some cheap bins for people to flip through. The advantage to the racks is that people can see the artwork on the front of the case, which draws their attention. The bin advantage is that you can store more CD cases in less space. Plus, it appeals to human curiosity to rummage through the bins. I’d have bins in my store.
If you build your own bins, all you need to do is make a wood box that’s 16.5 inches wide and anywhere from 10 to 15 inches deep. Now, divide the box into three compartments that are 5.5 inches wide. You will be able to stack the cases in each compartment so that the spine with the CD-ROM title is showing on the top. That will make it easy for customers to flip through them. Arrange them alphabetically by title in the bins.
To keep the disks, get some 5 inch wide strips of 2 inch thick high-density foam (not the Styrofoam that flakes apart – you want the tough stuff that can be sawed). Glue this foam to strips of plywood that you have nailed either under your counter or on shelves. Next, saw slots 3/4 of the way into the foam every 1/2 to 3/4 inch. Use a vacuum to get rid of any foam dust. Now, you can insert the disks into the slots, where they will take up little space. You may want to put labels on the foam and corresponding labels on the CD cases, so the disks are easy to locate when a customer wants to buy one.
A good idea, if you can afford it, is to have a computer or two out, so customers can try out the CD-ROMs. This will drastically increase your business, because customers will be less wary of being “taken”. Plus, when it isn’t busy, you can play some games…!
Where to advertise? Use your head when buying advertising. You want your ads to be seen by people who will actually be interested in buying your products. You’d be better off to contact every BBS in town and offer to pay maybe $25/month for a full screen ad that everyone who calls in sees, than to pay the same total amount for a few newspaper and radio ads. Why is this? Because, the BBS ads are TARGETED ads. They will only be seen by people who own computers. The newspaper and radio ads will be seen by a higher total number of people, but most of those people probably won’t own computers or even know what a CD-ROM is. Good avenues for targeted local advertising are: BBS’s; computer user group newsletters; computer stores; high school and college newspapers (students are big CD-ROM freaks, especially games!); and other media that appeals directly to computer users. Be sure to put flyers up around school campuses, especially in computer labs, if possible.
It may have occurred to you that there is a hidden possibility for profit in the used CD-ROM business… CD-ROM RENTALS! Why not? Video rentals brought forth video game cartridge rentals, which have exploded nationwide. Rent your stock of CD-ROM disks.
You’ll get the student who needs an encyclopedia for the big term paper; rent them an interactive CD-ROM encyclopedia.
You’ll get the game freak who just has to play something new; rent them your newest and most exciting CD-ROM games.
You’ll get the parent who’s looking for a new educational program for their kids; there are hundreds of educational CD-ROMs out there.
You’ll get the business person who needs special reference material; rent that CD-ROM in your stock that contains the names and phone numbers of every buyer for every large company in the U.S.
How much to rent your CD-ROMs for? Well, it’s pretty much an open market, since there aren’t many (if any!) CD-ROM rental stores around. I’d say, start your rentals at $3.50/day, and see how it goes. You need to find the highest price the market will bear, without damaging your business. For example, if you can rent 100 of your CD-ROMS per day for $3.00 ($300), or 75 for $3.50 ($262.50), it should be easy to see which price to charge.
As with any rental business, you should get a heavy supply of standard rental agreements. Standard video rental agreements should do. Your customer needs to fill one out and sign it before the first time they rent. Basically, the agreement states that anything they break or steal, they buy.
Should you charge for memberships to your CD-ROM rental club? I would answer a resounding NO!!! Many video rental stores charged for a membership. Those days are over. The smart rental stores realized that they’d make far more bucks down the line by giving out free memberships and having many more potential renters, than they would make by having only the people willing to pay $10 to $25 up front, before they rent. Make up some inexpensive rental membership cards (plain cardboard will work fine), and give them out FREE, after the renter fills out the agreement.
A good idea is to stock up on CD-ROMs that contain collections of specialized programs. For example, get a collection of CD-ROMs with shareware programs on them. Let BBS owners know you have them available. Keep in mind that there are over 60,000 BBSs out there, with more starting every day. Sounds like a good market for rentals and sales.
Or, put together a stock of CD-ROMs containing typestyles and clip art graphics. Then, do a special mailing to desktop publishers, businesses that have in-house art departments, schools, etc., any business that could need these CD-ROMs. Be careful about renting these, though. If you’re dealing with CD-ROMs that contain programs that can be copied, such as graphics, make sure the contents of the CD-ROM aren’t protected by copyrights. If they are, they are only intended to be used by the PURCHASER of the CD-ROM. If they are public domain, then you may rent them as many times as you want.
I hope you can see the profit potential locked inside CD-ROMs. They are not a fad, they are a coming wave. Look at how CDs revolutionized music… they WILL do the same for computers. Establish yourself as a source of quality new and used CD-ROMs, for sale or rent, and you’ll do well! This is a fantastic business that can be easy and fun. Plus, you’ll be keeping up with exciting technology. Be sure you start right away, though. It’s hard to open a profitable video store these days, because everyone’s in on the technology. CD-ROMs are the new technology on the block, waiting to be picked up and used profitably by you!
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